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CAREER PROGRESSION



CAREER PROGRESSION

We develop and promote exceptional people. Click on the case studies to find out more:

Michelle – Business Development Manager, ReD Australia

Career history

I started work with Motorcharge in 2001 as an administrative assistant, and in 2002 I relocated to  head office in Melbourne, to be  a Customer Service Advisor. In June 2004, I became State Account Manager for Western Australia.

Training and development with ReD

During my time at ReD, I have had Customer Relations training,  and completed additional courses covering effective sales and communications techniques in business. This has assisted me in dealing with a wide range of customers, and improved my communication skills.

Achievement at ReD

I received ReD’s Outstanding Achievement Award for 2003; awarded for improved work processes, partnership and team efforts, exceptional customer service and commitment to quality and efficiency.

What ReD looks for from its employees?

I believe ReD looks for people who are bright ambitious and dedicated;  who can demonstrate initiative, and are prepared to work hard to  high standards.

Future career development

As I am still new to my role as an Account Manager, I’ll be putting my energies into fostering key relationships and encouraging new business opportunities.

Qualifications

I studied film, theatre and television before joining the ReD group, and in 2004, I completed Certificate III in Business .

What do you enjoy about working at ReD?

I like the fact that ReD gives me every  opportunity to develop my skills,  plus, I enjoy working with  the highly skilled colleagues here.

 

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