PRIVACY POLICY

North America Privacy Policy

Retail Decisions is sensitive to the privacy interests of consumers and/or clients, and believes that the protection of those interests is a significant responsibility. In acknowledgment of its obligations, Retail Decisions has adopted the following Privacy Policy applicable to information it acquires about consumers and/or clients, in the course of its business:

Acquisition of Information .

We do not acquire more information about consumers than is necessary to provide our services efficiently and securely.

Our Employees and Privacy .

We inform all of our employees about the importance of privacy. We give access to information about consumers and/or clients, only to those employees who require it to perform their proper jobs.

Security Measures

We make access to privacy-sensitive information subject to procedural and technological controls, consistent with legal requirements and the demands of customer service.

Disclosure to Third Parties

We will provide individually identifiable information about consumers to third parties only if we are compelled to do so by order of a duly empowered authority; or we have the express permission of the consumer and/or client; or it is necessary for us to process transactions and provide our services. We do not sell or rent personal information to any other organization or third party.

Privacy and Our Business Partners

When we make our technology or services available to business partners, we will not share with them more consumer and/or client information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Data Protection Act

Retail Decisions abides by the EU Data Protection Principles and are notified under the UK Data Protection Act (1998).

Safe Harbor

Retail Decisions abides by the Safe Harbor framework as defined by the United States Department of Commerce regarding the collection, use and retention of personal information collected from the European Union.

Questions

If you have questions or concerns about this privacy policy, please send an email to privacy@redplc.com.

How we Acquire Information

• In the course of handling transactions, we usually receive information related to the transaction from the merchant or financial institution. This normally includes information about the transaction that the consumer has furnished to the merchant or financial institution in placing the order.
• We do not currently acquire any information from consumers at this web site.

Nature of Information that We Acquire

• The personally identifiable information we acquire in processing transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our services. It may include the amount of the transaction, the consumer's name, credit card number and expiration date, account number, billing address, and shipping address as well as other transaction information.

Security of Information

• We store transaction information on secure computers located in locked data centres. Only a small number of employees involved in the management of the data centres have physical access to these computers. Where applicable, we encrypt information as a further measure of protection. We use state-of-the-art firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

Access to Information by Our Employees

• Employees have access to some transaction information in order to respond to questions from our clients and to perform their proper roles and responsibilities. We limit that access to the minimum information they require to be able to provide prompt, high quality service.

Provision of Information to Others

• To perform some of our services we pass information about payment transactions to card processors and banks.
• Depending upon the options chosen by our clients (retailers), one aspect of our transaction screening service involves sending transaction information to a business partner. This is to help identify potentially fraudulent transactions using the calculation of neural risk scores.

Questions

If you have questions or concerns about this privacy policy, or have any queries regarding the collection, use or disclosure of personal information by Retail Decisions, then please send an e-mail to privacy@redplc.com.